TOP FAQs
Can you send your pricelist or quotation sheet to me?

Yes, of course. Please send your inquiry to us by email. HOMURG Sales Team will contact you in 1 working day. And the pricelist or quotation sheet will be sent to you by email.

Can you send your product catalogue to me?

Yes, of course. Please keep in touch with us by email and tell us what type of products you are interested in. HOMURG Sales Team will send the product catalogue to you by email according to your requirement.

I want to buy kitchen cabinet. What is the process?

Firstly, please send your inquiry to us by email. And please tell us your requirements on your kitchen cabinet.

Secondly, our Sales Team will keep in touch with you in 1 working day. And HOMURG salesman will communicate with you on the design style and ensure the dimensions of your kitchen.

Thirdly, our design team will make a diagram and impression drawings for you according to your ideas and requirements.

Fourthly, if you accept the design program, we will quote you according to the design program and recommended kitchen cabinet materials. If not, we will not amend the design diagram until you are satisfied with it. And then quote you at last.

Fifthly, HOMURG factory will customize the product and arrange the shipment for you. The only job you have to do is to wait for receiving the goods.
 
As for more information on the process of designing and customizing kitchen cabinets, please browse our website link: https://www.homurg-global.com/shopping_guide/design_quote/

I want to design and customize my bathroom. What is the process?

Firstly, please send your inquiry to us by email. And please tell us your requirements on designing your bathroom.

Secondly, our Sales Team will keep in touch with you in 1 working day. And HOMURG salesman will communicate with you on the design style and ensure the dimensions of your bathroom.

Thirdly, our design team will make a diagram and impression drawings for you according to your ideas and requirements.

Fourthly, if you accept the design program, we will quote you according to the design program and recommended bathroom furniture and accessories. If not, we will not amend the design diagram until you are satisfied with it. And then quote you at last.

Fifthly, HOMURG factory will customize the product and arrange the shipment for you. The only job you have to do is to wait for receiving the goods.
 
As for more information on the process of designing and customizing your bathroom, please browse our website link: https://www.homurg-global.com/shopping_guide/design_quote/

Is it possible to buy your products for my own kitchen or bathroom?

Yes, of course. Please keep in touch with our sales team by submitting an inquiry or by email. HOMURG sales team will do professional jobs for you.

Or please browse our website link: https://www.homurg-global.com/shopping_guide/design_quote/

I am going to remodel my kitchen or bathroom. Can you design and customize it for me?

Yes, of course. Our design team will make remodel and design diagram for you according to your requirement by inspired ideas. And we will supply qualified kitchen or bathroom products for you according to the remodel program and also your requirements.

As for more information, please browse our website link: https://www.homurg-global.com/design_custom/

I have a new house. Can you design and customize my bathroom and kitchen?

Yes, of course. Our professional design team will make bathroom and kitchen design drawing and diagram for you according to your requirement by inspired ideas. And we will supply qualified kitchen or bathroom products for you according to the bathroom and kitchen design program and also your requirements.

As for more information, please browse our website link: https://www.homurg-global.com/design_custom/

We are an Interior Design Service company in my city. Can you supply customized bathroom or kitchen products for us?

Yes, of course. Our sales team will cooperate with you by supplying qualified bathroom or kitchen products for you according to experienced ideas, which will help you save the cost and make more money.

As for more product information, please browse our website links: https://www.homurg-global.com/bathroom/ or https://www.homurg-global.com/kitchen/

We are an Installation and Maintenance Service company in my city. Can you supply replacement bathroom or kitchen products for us?

Yes, of course. HOMURG will be your professional supply chain on replacement bathroom or kitchen furniture and accessories, which will help you save both time and cost!

As for more product information, please browse our website links: https://www.homurg-global.com/bathroom/ or https://www.homurg-global.com/kitchen/

We are an Interior Decoration Project company in my city. Can you supply customized bathroom or kitchen products for us?

Yes, of course. HOMURG will be your professional supply chain on bathroom or kitchen furniture and accessories, which will help you save both time and cost. And make more money!

As for more product information, please browse our website links: https://www.homurg-global.com/bathroom/ or https://www.homurg-global.com/kitchen/

It is the first time for me to import from China. What should I do with you?

Please don’t be worried if you are not experienced on importing business. HOMURG Global team will arrange the shipment for you or recommend professional forwarders and customs clearance agents to help you arrange the shipment and customs clearance. And you will be experienced on foreign trading soon with the help of HOMURG Global team. Cheers!
 
As for more information, please browse our website link: https://www.homurg-global.com/other_services/shipping_service/

Have you done projects in my country?

Please keep in touch with us by email and tell us your location. We will inform you of more information according to your location.

Or please find details from the link: https://www.homurg-global.com/brand/global_projects/

How to become local dealer or agent of HOMURG?

Welcome to be local dealer or agent of HOMURG kitchen or bathroom!

HOMURG Global team will communicate with you and inform you on how to become a local dealer or agent.

Please click the link as below and submit the application form:
https://www.homurg-global.com/contact_us/to_be_local_dealer/

What is your product range?

HOMURG Kitchen and Bath Limited supplies both bathroom and kitchen furniture and accessories.

As for more product information, please browse our website links: https://www.homurg-global.com/bathroom/ or https://www.homurg-global.com/kitchen/

Do you have local dealer/agent/wholesaler/distributor/showroom in my country?

Please keep in touch with us by email and tell us your location. We will inform you of more information according to your location.

Or please find details from the link: https://www.homurg-global.com/brand/franchise/

How Can I Buy from HOMURG Global
It is the first time for me to import from China. How can I buy from you directly?

Please don’t be worried if you are not experienced on importing from China. HOMURG Global team will arrange the shipment for you or recommend professional forwarders and customs clearance agents to help you arrange the shipment and finish customs clearance. Therefore, you can place orders from HOMURG Global directly.
 
As for more information, please browse our website link: https://www.homurg-global.com/other_services/shipping_service/

If we are planning to decorate our new bathroom or kitchen, how can I buy custom products from you?

Our team will design the bathroom or kitchen for you according to your requirements by our inspired ideas. But you have to measure your bathroom or kitchen and provide the dimensions and some photos of blank bathroom or kitchen to our design team before drawings.
And our factory will customize the bathroom or kitchen products for you according to the drawings.

How can I place orders from you to save both time and money?

HOMURG team will do everything for you, including design, customize and manufacture, arrange the shipment, associated installation and customer supports etc. The only thing you have to do is to supply us with dimensions and some photos of your semi-finished bathroom or kitchen. It will help you to save time and money on decorating your new kitchen or bathroom by placing orders from HOMURG Global.

Where are bathroom vanity or furniture stores near me locally?

Please contact HOMURG team for local bathroom vanity or furniture stores near you by supplying your location.
HOMURG Global team will send the local dealer or store information to you. If not, we will try to serve you online.

How can I find HOMURG kitchen and bath stores near me?

Please keep in touch with HOMURG team and send your location to us. We will help you to find HOMURG kitchen and bath stores near you in your city.

In addition, we will do the customer supports for you online.

Product Categories in Detail
Can you send your product catalogue to me?

Yes, of course.
Please keep in touch with us by email and tell us what type of products you are interested in. HOMURG Sales Team will send the product catalogue to you by email according to your requirement.

How can I get new categories from you?

The new or updated bathroom or kitchen products are not available online.
Please keep in touch with HOMURG team for new categories by email. The updated e-catalogues will sent to you by email soon.

How can I get custom products category from you?

Yes, some custom products for kitchen and bathroom are not available online.
Please keep in touch with our sales team to ask for custom products category by email. The team will respond to you soon.

Customer Supports/Services
Will you arrange workers to my house to measure the dimensions of my bathroom or kitchen?

Accurate dimension measurement is essential to ensure the custom products will fit your bathroom or kitchen space exactly and function properly.
Please keep in touch with the responsible salesman by email. A measurement guidance will be sent to you for reference.

Or please browse the link for information in detail: https://www.homurg-global.com/other_services/measurements/

How can I get new categories from you?

The new or updated bathroom or kitchen products are not available online.
Please keep in touch with HOMURG team for new categories by email. The updated e-catalogues will sent to you by email soon.

Will you arrange installation service for us?

Our team will arrange local associated installer to finish the job for you and you should pay for the installation fees directly to the installer. Or you can find local installation service nearby by yourself.
In addition, the design drawings and installation guidance will be sent you by email or packaged along with the goods.

Franchise and To Be Local Dealer
How can I gain HOMURG franchise and become a local dealer in my city?

Firstly, please submit your application form on the page of https://www.homurg-global.com/contact_us/to_be_local_dealer/
Secondly, our team will keep in touch with you and check your business status.
Thirdly, our team will recommend franchise type to you according to your conditions.

Can I gain HOMURG sole franchise in my whole country?

No. The sole franchise opportunity will not be authorized to a dealer if your country is too big. But as for local dealer with strong investment and marketing ability in some small country, the sole franchise will be authorized to you by contract in some period.

Can I gain HOMURG franchise in my state or province?

Yes. But the sole franchise will not be authorized to you if there are too many cities in your state or province.

Are there any franchise supports when I have become a local dealer?

Yes. Franchise supports will be supplied to local dealer, including store design and decoration, store signboard and marketing study and training etc.

Design and Customs
Will your team do design service for my bathroom or kitchen?

Yes. The professional design service team will make drawings and diagram for your bathroom or kitchen according to your requirements if requested by you.

Will your factory supply custom products for my bathroom or kitchen?

Yes, of course.
We will design your bathroom or kitchen and supply custom products to you according to the design drawings.

Can you remodel or renovate my old bathroom or kitchen?

Yes, of course. HOMURG team can supply both remodel service and custom bathroom or kitchen goods to you according to your ideas.

Associated Installations
What is associated installation?

Associated installation is an associated program set up by HOMURG Global. More and more local installers or installation service companies have joined the program. And the installation jobs will be finished by local associated installers in the city.

Can I be your associated installer?

Yes, of course.
If you are professional and experienced in bathroom or kitchen installation, please feel free to contact us. Our team will check your qualification and make a decision whether you meet our requirements or not.

If I am your local dealer, may I arrange the installation job by myself?

Yes, of course.
The installation service should be supplied by local dealer. If not, HOMURG associated installation service will be supplied to local dealer.

Warranty and Supports
What is the warranty of HOMURG branded products?

There are 5-year, 3-year, and 2-year, 1-year warranty separately for different products or accessories. Please contact our Sales Team or Customer Supports Team for details.

What kinds of customer supports will I get after sales?

Both shipping services and associated installation services will be supplied by HOMURG Global. And warranty supports will be supplied, too.

I am a local dealer of HOMURG, what should I do to guarantee my customers’ warranty and supports?

Retailed customers supports should be supplied by local dealer mainly. And HOMURG team will cooperate with local dealers on customer supports by supplying replacement accessories.

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